Website Terms and Conditions

1. Introduction

These Terms and Conditions apply to the use of our website and the purchase of goods from Belle & Bunty Enterprise Ltd. By placing an order with us, you agree to be bound by these terms.

This website is operated by Belle & Bunty Enterprise Ltd, registered in the UK. Our registered office is:
45a Brecknock Road, London N7 0BT
Company Number: 5307543

If you have any questions, please contact us at:
Email: shop@belleandbunty.co.uk
Phone: +44 0207 267 3322

2. Products and Orders

We sell clothing and related accessories online. All products are subject to availability, and we reserve the right to withdraw items at any time. Product images are for illustrative purposes only; actual items may vary slightly.

Placing an order confirms your intention to purchase and allows us to process payment. Orders are only accepted once confirmed by us via email.

3. Prices and Payment

All prices are listed in GBP (£) and include VAT (where applicable). We accept payments via Visa, MasterCard, ApplePay, Googlepay, Klarna, Link, American Express, Diners Club.

Full payment is required before orders are dispatched.

4. Postage and Delivery

We offer UK-wide delivery and selected international shipping.

  • UK Delivery: £5.50 – estimated delivery in 1-3 working days.

  • European Delivery: £12 – estimated delivery in 3-5 working days.

  • International Delivery: £16 - estimated delivery in 5-7 days 

  • Customs fees may apply and are the responsibility of the customer.

Delivery Times: While we aim to meet stated delivery times, delays may occur due to external factors such as courier delays, weather, or customs.

We are not responsible for lost or stolen parcels where tracking shows the parcel as delivered.

5. Returns and Exchanges

You have the right to return your order within 14 days of receiving it, in line with the Consumer Contracts Regulations 2013.

To qualify for a return:

  • Items must be unused, unworn, and in original condition with all tags attached.

  • Returns must be initiated within 14 days of delivery.

  • You must return the item within 14 days of notifying us.

To initiate a return, email [shop@belleandbunty.co.uk] with your order number.

Exclusions: For hygiene reasons, we cannot accept returns on underwear, swimwear, or earrings unless faulty.

Refunds will be processed within 14 days of receiving the returned item. Original delivery costs are only refunded for faulty items or if you cancel the order before it ships.

Exchanges are subject to stock availability. If unavailable, a refund will be issued.

Return Shipping: Customers are responsible for the cost of return postage unless the item is faulty.

6. Faulty or Damaged Items

If your item is faulty or arrives damaged, contact us within 7 days of delivery.

We will offer a replacement, repair, or full refund, as appropriate. In such cases, return postage will be reimbursed.

Please provide:

  • Your order number

  • A description of the fault

  • Photographs of the fault

This does not affect your statutory rights.

8. Intellectual Property

All content on this website – including images, logos, and text – is the property of Belle & Bunty and must not be used or copied without permission.

9. Liability

We are not liable for any indirect losses or damages resulting from the use of our website or products, including loss of income, business, or data.

Nothing in these terms limits your rights under UK consumer law.

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Last updated: 11/08/2025